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Basch - National standards to evaluate health care quality based on how patients feel
by William Shawn Davis (wishda) published Jul 11, 2013 last modified Jul 11, 2013 02:45 PM — filed under:
National quality assessment programs usually measure and reward practices based on improving clinical processes such as re-hospitalization or infection rates. While this type of information is important and useful to clinicians, it doesn’t always take into account what is most important to the patient and families of the patient receiving care, such as the management of long-term symptoms or ability to conduct daily activities.
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